ITKIT

Customs · 14 / 20

Customs Admin

Institutions, users, rules and audit for customs

From the problem to how we solve it

Customs Admin prototype screens

October 2026

Interactive prototype · synthetic data only

The problem

Who can do what?

1

Accounts of staff who changed post stay active.

2

Rule thresholds are changed by IT without a business sign-off.

3

No one can say who changed what, and when.

Who · Can do what · For which institution · Until when

ITKIT · Customs Admin · Prototype screens, synthetic data

The problem

Our answer

Customs Admin · designed to align with ISO/IEC 27001:2022 and NIST SP 800-53

The administration portal of the customs authority: institutions, users and roles, delegations, request types and workflow templates, detection-rule settings and integrations. Every change goes through maker/checker and lands in a full audit log.

How it works · 1 of 6

Onboarding

Partners, onboarded safely

Banks and exchange houses are onboarded step by step, and a second administrator approves go-live.

Institution onboarding screen showing the onboarding steps and the second administrator’s go-live approval

ITKIT · Customs Admin · Prototype screens, synthetic data

How it works

How it works · 2 of 6

Separation of duties

Conflicts blocked by design

Duties that must not mix are blocked by the system, not left to memory.

Roles and separation of duties screen showing duties one person must not combine

ITKIT · Customs Admin · Prototype screens, synthetic data

How it works

How it works · 3 of 6

Admins configure

Admins configure. They don’t decide.

Administrators configure the system. They never decide a declaration or a case.

Administrator role screen showing what an administrator may configure and never decides

ITKIT · Customs Admin · Prototype screens, synthetic data

How it works

How it works · 4 of 6

Workflows

Versioned workflows

Workflow templates are versioned. Open requests keep the version they started with.

Workflow templates screen showing a template’s versions and the requests still on an earlier version

ITKIT · Customs Admin · Prototype screens, synthetic data

How it works

How it works · 5 of 6

Maker and checker

Tested before it changes

A threshold change is back-tested and approved by someone who did not propose it.

Detection rules screen showing a threshold change with its back-test and a different approver

ITKIT · Customs Admin · Prototype screens, synthetic data

How it works

How it works · 6 of 6

Audit log

Every change, on record

And every action is in a tamper-evident audit log.

Audit log screen showing privileged actions with who, what, why, result and where

ITKIT · Customs Admin · Prototype screens, synthetic data

How it works

What it includes

5 screens and workflows in the prototype

Audit log

Auditors and administrators; others see a permission-denied page

Institutions & users

System administrators at headquarters

Roles & separation of duties

System administrators and security officers

Workflow templates

System administrators and process owners

Detection rules (maker/checker)

Risk governance leads (checkers) and risk analysts (makers)

ITKIT · Customs Admin · Prototype screens, synthetic data

What it includes

Built to standards

International standards it is built to

StandardWhat it covers in Customs Admin
NIST SP 800-53 Rev. 5, AC-5 (Separation of duties)Conflicting duties blocked by the system
NIST SP 800-53 Rev. 5, AC-5 (maker/checker for configuration)Second person for rules and onboarding
ISO/IEC 27001:2022 (access rights and reviews)Periodic access review
ISO/IEC 27001:2022 (privileged access)Administrators under extra control
ISO/IEC 27001:2022 (access lifecycle)Delegations with end dates
ISO/IEC 27001:2022 (change management)Versioned workflow templates
ISO/IEC 27001:2022 (logging)Tamper-evident audit log
WCO SAFE Framework 2025 (insider threats)Administrators cannot act as officers

We align with these standards; certification is issued by accredited bodies, not by ITKIT.

ITKIT · Customs Admin · Prototype screens, synthetic data

What it includes

Connects to

What Customs Admin works with

OneID (staff and institution sign-on)

Customs HQ, Port Operations and Bank Verify

ITKIT Anomaly Detection (threshold settings)

ITKIT ESP (integration registry)

SIEM / SOC (audit stream)

ITKIT · Customs Admin · Prototype screens, synthetic data

What it includes

Safeguards

What Customs Admin will never do

Administrators configure; they do not decide declarations or cases.

No change to rules, roles or thresholds takes effect without a second person.

ITKIT · Customs Admin · Prototype screens, synthetic data

Delivery

How delivery works

Start small, prove it, then scale and hand over

6–10 weeks

Assess

Map what already exists and decide, system by system: reuse, integrate, modernise or build.

4–6 months

Pilot

Customs Admin at one authority, with real users and a measured outcome, on national infrastructure.

12–24 months

Scale

Roll out by region and service, sharing identity, integration and audit.

Agreed per contract

Operate and transfer

We run it with your team, train them, then hand over operations, code escrow and keys.

Durations are typical ranges, fixed per contract

ITKIT · Customs Admin · Prototype screens, synthetic data

Delivery

Next step

See the administration screens in the prototype.

Customs Admin.

1 · Demo

A guided session on the Customs Admin prototype

2 · Assess

6–10 weeks to map what exists and fix the pilot scope

3 · Pilot

4–6 months with real users and a measured result

ITKIT · [contact name, email and phone]

Thank you

F = full screen